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PowerUp! iPad Deployment FAQs

The information in this post refers to the 2012-2013 school year.

New program information has been posted in another location. Please see this the following post for 2013-2014 program updates:

I am a teacher or non-teaching professional who missed the summer deployment days for teachers and non-teaching professionals. When and where can I get a district-issued iPad now?

Teachers and non-teaching professionals will have the opportunity to get iPads on the upcoming deployment days scheduled at their schools.

Will paraprofessionals be issued iPads as part of this deployment?

That is outside the scope of this project.

Can students do homework on the iPad?

Yes. Please use this link to access information about how My Big Campus can facilitate many classroom activities:

Are there applications designed to support teachers in the managing and delivering of content including the distribution and collection of assignments, grading, as well as feedback and improvement? 

Yes. Please use this link to access information about My Big Campus:

Can these apps allow both students and teachers to access files on school networks?

My Big Campus can be used for storage and sharing of files.

Please use this link to access getting started materials for this system:

Will the multiple labs that held computers be continued? (Since students can now use word processing and do research on their iPad?)

There are no plans to eliminate open labs. Students can use word processing software and do research on their iPads, too. This will increase access to technology for all students and teachers at the high school campuses.

Is the district planning on purchasing Apple TVs and extra monitors (large screens) for student group use in the meeting areas library-learning commons, distance learning labs, etc.?

Apple TV is not capable of working within the District’s wireless infrastructure. As new versions of firmware continue to be released, we’ll look for opportunities to introduce this type of equipment. At this time, large screen televisions in common areas are not within the scope of the project.

The students will need remote storage due to the fact you cannot plug a USB storage device into iPads.

My Big Campus provides unlimited storage, with a maximum individual file size of 100 MB. Please utilize this link to access materials needed to get started on My Big Campus:

Will the teachers have to train the students on how to use the iPad (i.e. how to download apps and perform mandatory software updates)?

No. Students learn how to complete these basic functions as they setup their own iPads.

Is there a block on social media websites?

Yes. My Big Campus has many of the same features and is filtered. Please use this link to access information needed to get started on My Big Campus:

Can we ask our students to place iPads in a designated place during tests?

No, it’s not a good practice to collect all devices in one area of the room. Ask them to turn the devices upside down. You can use My Big Campus to administer quizzes.

Major issue is each teacher having different policies for use of the iPad.  The Technotes blog has stated:

“The teacher determines whether a specific use is appropriate at a given time.”  A reply to a parent question from this post: http://misd Parents will, rightly so, be able to say “This behavior is okay in Ms. B’s class, why is my child being punished for the same behavior in Mr. J’s class?  Show me the policy in writing.

Appropriate times for using computers, calculators, and other tools are determined by teachers. These vary from teacher to teacher and room to room.

The iPad User Agreement addresses this topic in written form. Please review it at

Is it possible to make training videos and send it out to students? For example, tutorial videos and school announcements.

Yes. Training materials are being shared with teachers already.

Where can I get up to date information about the progress of the PowerUp! program?

This blog, will be used to post updates on a daily basis.

General information and forms can be found at

When and where can my child pick up his/her iPad?

iPads will be deployed at Frontier High School on August 14 and 15.

Deployment will begin at Lake Ridge High School on August 28.

Other schools will be visited in this order:

  1. Mansfield
  2. Legacy
  3. Timberview
  4. Summit

Do you have specific dates set for each school?

No. The rate at which schools will be completed will depend primarily on how well students and teachers prepare.

Please get a copy of the Student Checklist at so that your child’s experience is as quick as possible!

Turning in forms and fees can be taken care of during registration/schedule pickup, as can getting an MISD username and password. Students who do this will be added to an “iPass” list so that they can skip these steps on the deployment day.

Do students get iPads at registration/schedule pickup?


At Frontier, deployment is scheduled on August 14 and 15. It’s before school begins so that we can test the procedure in a setting that is smaller than other MISD high schools.

Other high school campuses are scheduled after school begins. The order was determined by drawing.

Do all fees have to be paid at registration/schedule pickup?

No. You can wait to pay the fees up until the day of the deployment.

Are there any discounts?

There is a sliding scale based on participation in the federal free and reduced school lunch program.

  • Standard Fee: $50.00
  • Students who qualify for reduced price lunches: $25.00
  • Students who qualify for free lunches: $10.00

If you qualify, you do not need to ask the MISD Student Nutrition Department for verification of your status.

Are teachers and students required to pay for insurance?

Please see the iPad User Agreement for information about the optional student insurance policy:

These are responses to supplemental insurance questions provided by the MISD Risk Management Office:

When does the coverage need to be paid? How long does it last?

The parents purchase a one year policy. So, basically they can purchase coverage at any time; they will just have coverage into the next school year if purchased later in the year. If the student has to turn an ipad in for warranty work, etc. and s/he receives a loaner, s/he would have coverage on the loaner while in his/her custody.

With the supplemental coverage, what do you have to do to file a claim?

When student thinks an iPad has been stolen s/he MUST FILE A POLICE REPORT. There is no coverage if a police report is not made.

Is there coverage for theft from the student’s car?

The student HAS COVERAGE for theft in his/her car when (1) the car doors are locked, (2) windows are rolled up and (3) there are signs of forced entry. A police report is mandatory.

What do I do if I can’t afford insurance for the iPad?

The insurance is optional. Please read the iPad User Agreement at

Will students with the insurance be issued another iPad if lost or stolen?


If lost or stolen iPads are found off campus using the tracking device, will police officers be responsible for collecting the stolen items?

The MISD Police will be involved.

How long will it take to be issued another iPad if the lost or stolen iPad is not located?

This will need to be addressed on a case-by-case basis.

Is the additional insurance a one-time fee or will students pay each year?

It’s renewed annually. Please see the iPad User Agreement at

Will the $50 usage fee be a one-time charge or will students pay each year?

It’s an annual fee. Please see the iPad User Agreement at

When will fees need to be paid?

The fee needs to be paid prior to receipt of the iPad. This can be at registration/schedule pickup or up to the day of deployment.

Is my child required to get an iPad?


Do the iPads take the place of textbooks?

No timeline as been established for phasing out paper textbooks. The iPad can serve as a means of accessing much of the same content.

If my child doesn’t get an iPad, will he or she be able to participate in class?

Yes. There will be an alternative means of completing assignments.

How can the devices be tracked?

There is a Mobile Device Management (MDM) system that monitors the location of each device and reports if someone attempts to tamper with it.

Does it come with a cover. If so, do I have to use the cover provided?

The Griffin Survivor Case is provided. It should be used to protect the device.

What do students need to do to get ready to receive an iPad?

The Student Checklist is posted at This list includes a description of each item that a student must have in order to get an iPad.

All forms needed to complete the steps described in the Student Checklist are at

May I turn in some of the required items at one time and then come back with more things to complete my file later?

To keep the process moving quickly for you, we’re prepared to take a complete set of forms and fees at the same time, not in pieces. If a student is missing something that is required, s/he may come back later during registration/schedule pickup with the complete set of materials or wait to turn them in on the day of the deployment. We recommend turning in all paperwork and fees on the day of registration/schedule pickup.

Will there be any apps loaded on the iPads?

There are several free apps that will be on the devices. We’re reevaluating paid apps that may be provided due to some free options that are available.

An iTunes account is required to use an iPad. If I don’t have a computer at home, when and where can I set one up?

Please come to any of the locations listed in the table below at the date and time indicated. Technicians will help you to get an iTunes account set up. 

Date Location
Students from any school may attend any of these workshops.
Room Time
August 6 Timberview High School Library 10:00 a.m. – 7:00 p.m.
August 7 Frontier High School Lab B103 10:00 a.m. – 7:00 p.m.
August 8 Lake Ridge High School Library 10:00 a.m. – 7:00 p.m.
August 9 Summit High School Library 10:00 a.m. – 7:00 p.m.
August 20 Mansfield High School Library 10:00 a.m. – 7:00 p.m.
August 21 Legacy High School Library 10:00 a.m. – 7:00 p.m.

If my child already has an iPad and an Apple ID, what software will need to be installed on it by MISD to take advantage of the same features that students with MISD-provided iPads have?

The Airwatch Mobile Device Management app will need to be installed. This can be done during the deployment at your child’s school.

Should I have a separate iTunes account for my MISD-issued iPad?

That’s up to you. The iPad User Agreement and the Acceptable Use Policy state that inappropriate content cannot be on a device in use in the District or a District-owned device in any location. Having a separate iTunes account for work is a step that some people take to minimize the risk of inappropriate content appearing on a District-owned device.

Will an iPad 1 that I’ve bought for my son or daughter work?

The only conflicts we’re aware of involve devices that use IOS 4 instead of IOS 5. We can’t make any guarantees about whether a device brought from home will work or a commitment to troubleshoot them.

What are the consequences if I attempt to jailbreak my iPad?

The consequences outlined in the Code of Conduct apply.

Who is responsible for keeping the iPads charged?

This is the responsibility of the user. Please consult the iPad User Agreement at

What if another student spills water on my child’s iPad while in the science lab and it’s ruined – who is responsible for the damage?

Determination of responsibility for damage is on a case-by-case basis. The Griffin Survivor case resists water and includes a screen protector. A spill would not be likely to damage an iPad that is protected by this case.

Can the iPads be purchased from the district at the end of the school year and/or when students graduate?

No, because they will continue to be used in the District.

Will there be an app loaded to allow students and teachers to print from the iPad?  If yes, will the campuses have wireless printers (not all students have wireless printers at home)?

The completed assignment can be emailed or uploaded into My Big Campus to share with other students or teachers. The current collection of printers will continue to be used in the District. By using electronic tools, the amount of printing and copying is expected to decrease significantly. Eanes ISD reported that less printing took place in that District following its 1:1 pilot.

64 Comments Post a comment
  1. Johnathan B. #

    When are the copies of the receipt form for the Handbook, Acceptable Use Policy, and Internet Safety Policy going to be ready? It better be done before schedule pick up begins so that way I can get my Ipad fast pass at schedule pick up. (DO NOT READ MY FIRST COMMENT THIS ONE MAKES MORE SENSE!)

    July 26, 2012
  2. Hey will students be aloud to use this iPad for taking notes in class? I found a really good app for this purpose and I love how well it keeps things organized. One more thing, I understand the importance of education and all, but I was just curious if the school was going to put restrictions on the cameras and FaceTime, because I thought it would be a good idea to utilize those things in a productive way by calling one of your classmates for help on homework or if your absent you can still get the just of what went on the day you were out. Just a question, nothing too big. Thanks

    July 27, 2012
  3. If my child already has an iPad and an Apple ID, what software will need to be installed on it by MISD to take advantage of the same features that students with MISD-provided iPads have?

    July 31, 2012
    • The Airwatch Mobile Device Management app will need to be installed.

      Revised 9.3.2012 – We’ve dropped plans to make Airwatch available on personal devices. The new BYOD Administrative Guidelines do not allow MISD staff to work on personal equipment.

      July 31, 2012
      • Will Lightspeed Mobile be required to be installed on devices not owned by MISD?

        August 12, 2012
      • For personal devices, there are two major needs to address. One, providing filtered internet while in the District, is accomplished using the filter, The second, distributing apps that the District may buy to all of the students, will require the use of the AirWatch system.

        Revised 9.3.2012 – We’ve dropped plans to make Airwatch available on personal devices. The new BYOD Administrative Guidelines do not allow MISD staff to work on personal equipment.

        August 13, 2012
  4. Reblogged this on MISD TechNotes.

    July 31, 2012
  5. Tina Brown #

    If my child has a laptop will they be able to use it instead of the iPad?

    August 2, 2012
    • That may work well. It would depend on the type of laptop and the type of activity. It is also important to mention that campus techs won’t be able to support personal devices. All that said, it may be a great solution for some students!

      August 3, 2012
      • Tina Brown #

        “Great solution”….certainly but will it be allowed? Who do I check with?

        August 3, 2012
      • It is permitted in the student handbook to bring a laptop. Specific times to use it would be determined in the classroom by the teacher. 9.3.2012 – Please read the BYOD Administrative Guidelines for more information.

        August 3, 2012
  6. Lisa Broussard #

    In the Power Up packet it says the required $50 for the ipad covers a basic warranty plan…”provides repair or replacement coverage, both parts and labor for the iPad..and up to two incidents of accidental damages…” In the next paragraph: Items Not Covered by Insurance: it lists “preventive maintenance, effects of normal wear and tear, etc.” So, “normal wear and tear” is NOT covered, but “accidental” damages ARE covered?

    August 4, 2012
  7. Jeff Newberry #

    “Power surges caused by ‘lightening'”? Seriously?

    August 7, 2012
    • Yes.

      August 7, 2012
      • Jeff Newberry #


        “lightening”: . a. To make light or lighter; illuminate or brighten.
        b. To make (a color) lighter. 1. To become less in weight.
        2. To become less oppressive, troublesome, or severe.
        3. To become cheerful.

        “lightning”, on the other hand, is ” a massive random atmospheric electrostatic discharge due to massive unbalanced electric charge buildup in the atmosphere.”

        August 7, 2012
      • Jeff, thank you for elaborating on your comment. I did miss your point about the typographical error. I’ll pass your feedback along so that the error can be corrected.

        August 7, 2012
  8. dg #

    I just wanted to clarify that this is correct:

    “If you qualify, you do not need to ask the MISD Student Nutrition Department for verification of your status.”

    I just don’t want my child who qualified for free lunches to show up with $10 and find out that she needs some sort of proof.

    August 9, 2012
    • A list will be generated that indicates what each student is supposed to be charged that will be drawn from the database. If for any reason who believe that the fee that you are asked to pay is not correct, it can be reviewed between the days of schedule pickup and the deployment. Refunds won’t be provided to people who qualify for a discount later, so it will be important not to overpay initially.

      August 9, 2012
  9. SHS Student #

    Hello I have a question.
    I read an article about iPad, and I find it a bit bugging me.

    How well will the iPad take notes for the students?
    I know students will try the old fashion way where they use paper and pencils/pens, but what if student want to use it take notes on an iPad?

    I mean Laptop and Tablet w/ keyboard will dominate iPad easily.

    August 12, 2012
    • Feedback from students in other districts that use the iPad suggests that it’s a good note-taking tool. You may need to experiment with the iPad to find the way of taking notes that works best for you.

      August 13, 2012
  10. Russell Gee #

    Is it definitive that students who have an original iPad will not be able to use them due to iOS4 vs. iOS5 issues?

    August 13, 2012
    • There are apps and materials for the iPad that will not work with iOS4.

      August 13, 2012
  11. BA #

    Two questions: If my child already has an iPad, do any of the forms still need to be filled out, or can he simply bring his iPad at the time of deployment to get the necessary software installed? Also, are there any known compatibility issues if it is a new iPad rather than the iPad2?

    August 13, 2012
    • The handbook form needs to be completed.

      9.3.2012 – There is a new BYOD policy, the signature page for which should be returned.

      August 13, 2012
  12. Trina Gilliam #

    Will kids in the FLS and FALS program be issued an ipad?

    August 14, 2012
    • There are sufficient quantities for these students.

      August 14, 2012
      • With the FLS and FALS kids, will parents have to attend the workshops to be able to understand what to do when working with the teachers.

        August 16, 2012
      • OK on the $50 fee, if you qualify for reduced lunch the fee is $25 and free lunch the fee is $10, what is the fee for a child who is fed via a G-Tube in her stomach? Parents supply the school with the formula needed to feed my daughter.

        August 16, 2012
      • Qualification for the free and reduced lunch program is based on income and is used as an indicator of economic disadvantage by the state and federal governments.

        August 16, 2012
  13. SHS Student #

    Do you think it is possible to replace the school’s district Graphing Calculator from an iPad?
    I mean I read that there is an App for an iPad that is a Graphing Calculator.
    Try and look it up and see if it’s a good fit for a math teacher.
    Then again it might push most of the students and math’s teacher out of their comfortable spot of using their handheld graphing calculator or school’s district graphing calculator.

    August 14, 2012
    • Please try it and share your experience here.

      August 14, 2012
      • SHS Student #

        Sadly I never use it, so I am not sure.
        I was looking up on the internet to see if there is a graphing calculator for an iPad.

        Here’s the link.

        August 14, 2012
      • When you get your iPad, try the app and share your review of it here. This is what we hope many students and teachers will do in the coming year. For now, we will keep working to deploy the iPads to students and teachers as quickly and efficiently as possible! 🙂

        August 14, 2012
      • SHS Student #

        I’ll do it when I get my iPad, but for now I might research more.

        August 14, 2012
  14. DMH #

    Updated on Registration Process today at a HS to remain nameless…
    Line for Ipass was 45 minutes long because many parents had not filled out paperwork…..need a bypass line for those that have everything ready……
    Only one person staffing the Ipad Table…….probably need more….may slow down
    Need some signage for Ipad Table…….some folks are missing the location.
    IPad table only kept one copy of each form……..
    Also, person at table indicated that insurance must be purchased today…..however, postings above indicate it can be purchased at anytime…….please clarify………..

    August 15, 2012
    • Please email me at with the name of the campus that your child attends so that I can make sure we’re on the same page about the supplemental insurance policy. It’s possible that the supplemental insurance policy (which is payable to an outside insurance company, described in the iPad User Agreement, and is not due today) may be confused by some parents with the $50 fee, which includes a warranty, is payable to your child’s school/MISD, and is due today to get an iPass. The second copy of the user agreement is for the student and his/her family. It’s best practice to make sure that each family has an original. Your feedback is appreciated; we’ve been making the rounds today and made some notes, too, about some areas where our hard-working technicians and school staff members may need more help. There are stipulations about who can handle money in the district, and there is a limited number of people who are authorized to do that. We’ve recruited staff who are off contract, etc., to staff the other new stations for the PowerUp! project. We may need to provide more help to move lines along more quickly.

      August 15, 2012
  15. KE #

    If my child did not pay the $50 maintenance fee or turn in the 2 agreements at schedule pickup, when, where and to whom will he turn them in?

    August 17, 2012
    • The forms and the money may be turned into the campus bookkeeper up until the day of the day of the deployment. Wait times are likely to increase over the next several weeks.

      August 20, 2012
  16. PJ #

    I saw at some point that there were 3 days that parents could come to the school for “Parent ipad information meetings”. The dates listed were I think Aug 13,20 and 27. I can’t remember the time for the meeting, and when I clicked on the link the page no longer exists. Can you please confirm if the meetings are still taking place and what time.

    August 19, 2012
    • The dates are August 27 and 30 from 6:00 – 7:30 at the Mansfield ISD Performing Arts Center.

      August 20, 2012
  17. SHS Student #

    How much freedom on the school’s iPad or the student’s personal device while using in school?
    Are you allow to take the school’s iPad home or not?

    August 20, 2012
  18. Nicole #

    I would like to buy a protective case for my childs iPad. Can you tell me what generation it will be so I can buy the correct case?

    August 22, 2012
    • A protective case, the Griffin Survivor, is issued with each iPad.

      August 22, 2012
    • It’s an iPad 2. Because the Griffin Survivor case is purchased for them, we really need for you to use it. It is rated for military use and includes an integrated screen protector.

      August 23, 2012
  19. SHS Student #

    If I were to get my personal laptop for school, is there ANY limitation of what kind of laptop? Like I found a really good gaming laptop deal, and I plan to get it for school/college, movies and light gaming. No I don’t mean playing games while in school.

    August 23, 2012
  20. Abigail #

    If someone is going to be coming into the year a week or more (lets say past when the ipads are issued) late, will they still be able to get an ipad?

    August 23, 2012
  21. NewKid #

    I’m new to the district and my parents and I knew nothing about the PowerUp! program, so is it too late to get set-up and recieve an iPad.

    August 24, 2012
    • No, it is not too late. Which school do you attend?

      August 24, 2012
      • NewKid #

        I go to timberview

        August 24, 2012
  22. Ariel #

    My iPad won’t let me connect to the power up catalog it just says access denied… Help?

    September 5, 2012
    • Verify that you’re connected to a wireless network. If you are logged in, please open AirWatch, go to Enrollment, and tap “Resend Data.”

      September 6, 2012
  23. Laura #

    My son accidentely deleted the Lightspeed Mobile filter app. How do I get this reinstalled. I cannot find any help number for the students.

    September 13, 2012
    • This is information about where to find the iPad Lead Technicians (iTechs) for each campus:

      Campus iTech Location
      FHS Melissa Rodriguez A203
      LRH Jeremy Rejcek A201
      MHS Brent McWilliams AV room
      LHS Marina Ramsour 103
      THS JaCorie Chambers P9
      SHS Carmen Lujan C8

      September 17, 2012
  24. lawrence #

    I turned my ipad back in after i purchased it. Can i pay money again to get another one?

    March 18, 2013
    • I think you’re saying that you turned your iPad back in after your paid the $50.00 fee and are asking if you can pay the fee again to get an iPad issued to you. If that’s what you’re saying, then the answer would be yes.

      March 28, 2013
      • Lorenzo #

        If your iPad was stolen, and you paid insurance, do you still pay for the ipad ?

        May 21, 2013
      • Yes. Then you turn it in to the insurance company, and they pay you.

        May 23, 2013

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