Supplemental Insurance Questions?
Yesterday, a parent reported to us that she’d been told by a staff member at Worth Avenue Group, the insurance provider whose contact information is in the iPad User Agreement (http://edtech.mansfieldisd.org), that the company would not offer the policy described in the agreement. It was also reported to us that the link to use to sign up for the coverage did not work.
We were in touch with the company this morning and confirmed that there was a lapse of communication within its ranks that has since been addressed. We’re continuing to test the link:
For more information about the supplemental insurance policy, consult the iPad User Agreement at edtech.mansfieldisd.org and/or use the contact information in the agreement to contact the Worth Avenue Group.
These are responses provided by the MISD Risk Management Office to supplemental insurance questions:
When does the coverage need to be paid? How long does it last?
The parents purchase a one year policy. So, basically they can purchase coverage at any time; they will just have coverage into the next school year if purchased later in the year. If the student has to turn an iPad in for warranty work, etc. and s/he receives a loaner, s/he would have coverage on the loaner while in his/her custody.
With the supplemental coverage, what do you have to do to file a claim?
When student thinks an iPad has been stolen s/he MUST FILE A POLICE REPORT. There is no coverage if a police report is not made.
Is there coverage for theft from the student’s car?
The student HAS COVERAGE for theft in his/her car when (1) the car doors are locked, (2) windows are rolled up and (3) there are signs of forced entry. A police report is mandatory.